How to Assess the Quality
Product Grading
Products sold via the Outlet Website are Clearance Products and not considered "premium" items. Each product is described using a tiered rating system based on the level of defects and flaws ("Brand New," "Like New," "Minimal Wear") to help you determine if it meets your intended purpose.
Read the Description
Carefully read the product description on the Outlet Website. The tiered rating system will give you an idea of the condition of the product.
Ask Questions
If you’re unsure about the condition of an item, don't hesitate to ask our Customer Support Team for more details. We're here to help! Send us an enquiry here
Making Your Decision
When deciding to purchase a clearance product, weigh the benefits of the discounted price against the imperfections. Consider how the defects will affect the product's use and if it still meets your requirements. Returns or exchanges are not accepted for products due to a change of mind.